The All-in-One Software for Coworking & Flexible Spaces.
The All-in-One Software for Coworking & Flexible Spaces.
The All-in-One Software for Coworking & Flexible Spaces.
Overview
A modern coworking platform that helps space owners manage operations and allows members to reserve spaces, register memberships, and handle bookings with ease.
Roles
Roles
/UX Research
/Design System
/UI Design
/Engineering
Deliverables
Deliverables
Admin web app
Member Portal
Prototype
Design System
Timeline
Timeline
2024 – 2025
The Challenge
The Challenge
The Challenge
Founders surfaced a set of operational gaps: coworking teams lack a unified view across resources and bookings, members abandon reservations because the flow feels long and opaque, the mobile experience drifts from the web,and the platform still has to stay effortless for both first-time members and operations staff.
Founders surfaced a set of operational gaps: coworking teams lack a unified view across resources and bookings, members abandon reservations because the flow feels long and opaque, the mobile experience drifts from the web,and the platform still has to stay effortless for both first-time members and operations staff.
The Solution
The Solution
The Solution
My solutions centered on gaining a deeper understanding of how flexible workspaces are operated, which enabled us to craft flows and interfaces optimized for Hamlet. We smoothed the digital transition for each space, right-sized resource allocation, and aligned our user-friendly designs with the manual processes teams already rely on. By staying thoughtful and adaptive, I ensured Hamlet became a durable lever for efficiency and a markedly better experience for both members and on-site admins.
My solutions centered on gaining a deeper understanding of how flexible workspaces are operated, which enabled us to craft flows and interfaces optimized for Hamlet. We smoothed the digital transition for each space, right-sized resource allocation, and aligned our user-friendly designs with the manual processes teams already rely on. By staying thoughtful and adaptive, I ensured Hamlet became a durable lever for efficiency and a markedly better experience for both members and on-site admins.
Timeline
Timeline
Timeline
From discovery to defining goals, trategizing, and refining, our process culminates in developing a tailored, impactful solution for acquiring top talent.
From discovery to defining goals, trategizing, and refining, our process culminates in developing a tailored, impactful solution for acquiring top talent.
Simple and clean design, user friendly.
Simple and clean design, user friendly.
A striking showcase of modern, minimalist visual language that keeps usability front and center. It delivers the ease of managing flexible workspaces through carefully crafted interfaces, intuitive navigation, and a refreshed, engaging user journey.
A striking showcase of modern, minimalist visual language that keeps usability front and center. It delivers the ease of managing flexible workspaces through carefully crafted interfaces, intuitive navigation, and a refreshed, engaging user journey.
Fast and friendly with Admin scheduling booking.
Fast and friendly with Admin scheduling booking.
An admin scheduling workspace that keeps bookings fast, friendly, and transparent for staff and members alike.
An admin scheduling workspace that keeps bookings fast, friendly, and transparent for staff and members alike.
3 Simple Checkout Steps
3 Simple Checkout Steps
A streamlined three-step checkout that walks members from selection to confirmation to payment without friction.
A streamlined three-step checkout that walks members from selection to confirmation to payment without friction.
Optimized calendar interface for each resource
Optimized calendar interface for each resource
Calendar views tailored to each resource type so admins can spot availability, conflicts, and handoffs in seconds.
Calendar views tailored to each resource type so admins can spot availability, conflicts, and handoffs in seconds.
Membership feature - repeat booking
Membership feature - repeat booking
Membership modules that let members schedule recurring reservations without the back-and-forth.
Membership modules that let members schedule recurring reservations without the back-and-forth.
Automatically check conflict booking
Automatically check conflict booking
Automated conflict checks that flag overlapping reservations before they disrupt the schedule. Then automatically adjust or cancel bookings to prevent double bookings.
Automated conflict checks that flag overlapping reservations before they disrupt the schedule. Then automatically adjust or cancel bookings to prevent double bookings.
Inventory and resource management
Inventory and resource management
Inventory views that track rooms, desks, offices and resources so teams know what is in use, available, or due for maintenance.
Inventory views that track rooms, desks, offices and resources so teams know what is in use, available, or due for maintenance.
Quick check-in members
Quick check-in members
A rapid member check-in flow that allow admin verifies passes, syncs reservations, and gets people to their desks in seconds.
A rapid member check-in flow that allow admin verifies passes, syncs reservations, and gets people to their desks in seconds.
Responsive Muti Devices
Responsive Muti Devices
Responsive layouts tuned for desktop, tablet, and mobile so every booking action feels consistent across devices.
Responsive layouts tuned for desktop, tablet, and mobile so every booking action feels consistent across devices.
Design System - Build on top Shadcn UI
Design System - Build on top Shadcn UI
A tailored design system extending Shadcn UI tokens, components, and patterns to match Hamlet's brand and workflows.
A tailored design system extending Shadcn UI tokens, components, and patterns to match Hamlet's brand and workflows.
Results & Impact
Results & Impact
Results & Impact
01
01
01
Help Space Owner cut manual booking coordination time by 55%
Help Space Owner cut manual booking coordination time by 55%
02
02
02
Lifted meeting-room utilization by 32% across three flagship hubs
Lifted meeting-room utilization by 32% across three flagship hubs
03
03
03
Automated monthly invoicing for 120+ corporate accounts
Automated monthly invoicing for 120+ corporate accounts
04
04
04
Achieved 4.9/5 satisfaction from on-site community managers
Achieved 4.9/5 satisfaction from on-site community managers
05
05
05
Lanched Membership and DayPass Management Features
Lanched Membership and DayPass Management Features
06
06
06
Self-Service Booking Flow for Members
Self-Service Booking Flow for Members
07
07
07
Consistent Booking Experience for Members and Operators on Platform
Consistent Booking Experience for Members and Operators on Platform