The All-in-One Software for Coworking & Flexible Spaces.
Hamlet is a modern coworking platform that helps space owners manage operations and allows members to reserve spaces, register memberships, and handle bookings with ease.
Founders surfaced a set of operational gaps: coworking teams lack a unified view across resources and bookings, members abandon reservations because the flow feels long and opaque, the mobile experience drifts from the web,and the platform still has to stay effortless for both first-time members and operations staff.
My solutions centered on gaining a deeper understanding of how flexible workspaces are operated, which enabled us to craft flows and interfaces optimized for Hamlet. We smoothed the digital transition for each space, right-sized resource allocation, and aligned our user-friendly designs with the manual processes teams already rely on. By staying thoughtful and adaptive, I ensured Hamlet became a durable lever for efficiency and a markedly better experience for both members and on-site admins.
Help Space Owner cut manual booking coordination time by 55%
Lifted meeting-room utilization by 32% across three flagship hubs
Automated monthly invoicing for 120+ corporate accounts
Achieved 4.9/5 satisfaction from on-site community managers
Lanched Membership and DayPass Management Features
Self-Service Booking Flow for Members
Consistent Booking Experience for Members and Operators on Platform